Overview:

We’re looking for a friendly and proactive Customer Support Representative to assist clients, handle inquiries, and ensure a positive experience with our products and services.

Responsibilities:

1. Respond to client inquiries via email, chat, or phone.
2. Manage support tickets and document client feedback.
3. Follow up on client requests and ensure timely resolution.
4. Collaborate with technical teams to troubleshoot simple issues.
5. Maintain professional and empathetic communication with clients.

Requirements:

1. Excellent written and spoken English.
2. Strong communication and problem-solving skills.
3. Ability to handle multiple conversations simultaneously.
4. Basic understanding of tech or software products is an advantage.

Type: Contract-based / Remote-friendly / Open to interns and entry-level candidates.