Refund Policy

Last Updated: 06/11/2025

At Teqmoola Innovations LTD, we strive to deliver high-quality software consulting and development services. This Refund Policy outlines the conditions under which refunds may or may not be issued.

1. General Policy

All payments made for services, consultations, or digital deliverables are considered final once work has commenced or deliverables have been provided. Refunds are not guaranteed and will be evaluated on a case-by-case basis.

2. Eligible Refund Scenarios

A refund may be considered if:

1. The project has not yet started, and no resources or time have been allocated.
2. You were charged incorrectly or billed twice for the same service.
3. A clear administrative or technical error was made by Teqmoola Innovations LTD.

In such cases, a full or partial refund may be issued depending on the situation.

3. Non-Refundable Scenarios

Refunds will not be issued for:

1. Completed work, delivered code, or approved milestones.
2. Consultancy sessions or strategy calls already conducted.
3. Project cancellations initiated by the client after work has begun.
4. Dissatisfaction based on subjective expectations after project delivery, when all agreed requirements were met.

4. Refund Process

If you believe you are eligible for a refund, please contact us at https://teqmoola.com with:

1. Your full name or company name
2. Invoice or transaction ID
3. Reason for refund request

All refund requests are reviewed within 5–10 business days. Approved refunds will be processed within 7–14 business days via the original payment method.

5. Changes to This Policy

We may revise this Refund Policy from time to time. The latest version will always be available on our website.

6. Contact Us

For refund inquiries or related issues, please contact:

Teqmoola Innovations LTD

Email: [email protected]

Website: https://teqmoola.com

Address: 27 Enugu Road, Onitsha, Anambra State, Nigeria.